Support
Help & questions
Quick answers first. If yours isn't here, email us at the bottom and a person will reply.
Is it safe for my Facebook account?
Deal Scanner never asks for your Facebook, OfferUp or Craigslist login, and never touches your accounts. The watching happens on our end. Your account only comes into it when you tap through to a listing yourself.
How do I cancel?
Like any app subscription. iPhone: Settings → your name → Subscriptions. Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions.
What do you collect?
No account, no name, no email. The app keeps your searches, a rough location so it can find listings near you, and basic crash reports. It's tied to your device, not to you. We don't sell data or run ad trackers. This site counts visits without cookies.
How often will my phone buzz?
It depends on your search. A common item with no price cap can mean dozens a day. A specific item in a tight price range might be a few a week. You can tighten or loosen it anytime, and set quiet hours.
Do I have to keep the app open?
No. Set a search once and close the app. The watching happens on our end.
I'm not getting alerts.
Check that notifications are on for Deal Scanner in your phone's settings. In the app, check your quiet hours and daily digest settings, and make sure the search isn't paused. If your price range or radius is tight, there may just be nothing new yet.
How do I add or change a search?
Open the Searches tab. You can add searches, change the price range, or pause one anytime.
How do I restore my purchase?
Open the app and tap Restore purchases at the bottom of the plan screen. Use the same Apple ID or Google account you subscribed with.
How do I get a refund?
Purchases go through Apple or Google, so they handle refunds. iPhone: reportaproblem.apple.com. Android: request it through Google Play.
Do I need an account?
No. There's no sign-up. Your subscription is tied to your Apple ID or Google account.
Still stuck?
Email support@evergreensolutionsllc.org. Tell us your phone model and what you're searching for.